services that work for your needs

We offer a comprehensive range of services focused on connecting you to places and possibilities.

Fixed Route

Regardless if it’s a small rural operation or a prominent urban system, RydeTrans shares the same goals as our clients, which are safe, reliable and cost-effective transportation.

RydeTrans provides communities with safe, reliable, and cost-effective solutions to their transportation needs. Our fixed route experience includes traditional fixed route services, shuttle, and hybrid services.

Our services are customized for the unique needs of each client. RydeTrans partners with transit agencies and municipalities to manage and operate services of varying sizes, ensuring that we provide our customers with a level of service that exceeds their expectations.

A company-wide culture of safety is paramount to any transportation service. RydeTrans has made a significant investment in comprehensive training and safety programs designed to ensure that drivers and all other support staff understand the procedures and practices that promote safe operations on every contract. Communicating the expectations and strategies we and our clients have for providing clean, comfortable and reliable service to all customers, including seniors and people with disabilities, is the primary goal of our training programs.

RydeTrans’  training program provides training in all areas of transit operations, including federal, state, company and contractual requirements, safe vehicle operations, customer service and passenger awareness and sensitivity, accident and incident procedures, and service policies and procedures. RydeTrans will maintain documentation of all training provided and will ensure that each employee’s training file shows all training which that employee has received.

Paratransit

Giving our clients the independence they deserve by delivering paratransit for quality of life needs such as medical appointments, work, school and entertainment, RydeTrans takes pride in providing the highest quality of customer care.

More importantly, we recognize that each paratransit contract we operate represents an interdependent relationship with our client and our shared customers. We depend on the client and customers for our success

RydeTrans has been in the business of providing paratransit services for over 20 years. This breadth of experience makes RydeTrans a go-to source for innovative, cost-effective and efficient solutions for all types of paratransit service.

We were founded to provide service to people with special needs, and this type of service represents the majority of our business. We understand the letter and spirit of the Americans with Disabilities Act, the specific requirements that pertain to transit agencies responsible for providing ADA paratransit, and the provisions of the ADA that bar discrimination based on disability.

RydeTrans has provided paratransit services since 1988, and our paratransit operations emphasize safety and reliability while being cost effective. Our management of paratransit services includes call centers (customer service and reservations), scheduling, dispatching and vehicle maintenance.

Utilizing state of the art technology is one of the ways A-Para Transit provides exemplary service quality. We have extensive experience with various scheduling software platforms, including:
• Ecolane
• ParaPlan
• RouteMatch
• Stratagen
• Trapeze

Our vehicles are equipped with AVL/GPS devices, which allows our dispatchers to pinpoint the exact location of our vehicles. In addition, vehicles are equipped with mobile data computer (MDC) tablets, which improve driver / dispatcher communication and enhance on time performance.

A company-wide culture of safety is paramount to any transportation service. RydeTrans has made a significant investment in comprehensive training and safety programs designed to ensure that drivers and all other support staff understand the procedures and practices that promote safe operationson every contract. Communicating the expectations and strategies we and our clients have for providing clean, comfortable and reliable service to all customers, including seniors and people with disabilities, is the primary goal of our training programs.

RydeTrans’ training program provides training in all areas of transit operations, including federal, state, company and contractual requirements, safe vehicle operations, customer service and passenger awareness and sensitivity, accident and incident procedures, and service policies and procedures. RydeTrans will maintain documentation of all training provided and will ensure that each employee’s training file shows all training which that employee has received.

Shuttles

Operating shuttles for universities and government agencies, RydeTrans establishes collaborative partnerships with our clients by aligning ourselves with their missions and objectives, while providing high levels of rider satisfaction. We build upon successful past practices while introducing new system improvements and efficiencies.

Our shuttle service can be customized to your specific transportation needs. RydeTrans specializes in providing long term and ad hoc shuttle service to the following segments:

• Airports
• Charters
• Corporations
• Schools and Universities
• Special Events

A company-wide culture of safety is paramount to any transportation service. RydeTrans has made a significant investment in comprehensive training and safety programs designed to ensure that drivers and all other support staff understand the procedures and practices that promote safe operations on every contract.

Communicating the expectations and strategies we and our clients have for providing clean, comfortable and reliable service to all customers, including seniors and people with disabilities, is the primary goal of our training programs.

RydeTrans’  training program provides training in all areas of transit operations, including federal, state, company and contractual requirements, safe vehicle operations, customer service and passenger awareness and sensitivity, accident and incident procedures, and service policies and procedures.

RydeTrans will maintain documentation of all training provided and will ensure that each employee’s training file shows all training which that employee has received.